Description based on Specified Commercial Transactions Law

distributor Alpine Logic
Trade name or service name Alpine Logic
representative person Gaku Kawata Theory
location 1-15 Higashi 11-jo Minami 7-chome, Obihiro, Hokkaido 080-0811
telephone number 090 8903 4144 (Due to work commitments, we may not be able to answer the phone, so please contact us via the contact form or email.)
email address info@alpinelogic.jp
homepage address alpinelogic.jp
Selling price Please check each product page.
Sales quantity Please check each product page.
Necessary charges other than product price Shipping and transfer fees may be charged in addition to the sales price.
payment method Credit card, Shop Pay, Apple Pay, Google Pay, PayPal, Smartpay, bank transfer
Payment deadline In the case of bank transfer, payment will be made within 7 days after we send the confirmation email.
About payment for reserved items Payment will be made once the reservation is made.
Product delivery time We will ship within 7 days of receiving your order, except for pre-order items and certain items that require installation. Some products may not be shipped during long holidays.
How to deliver the product home delivery
Regarding returns, exchanges, and defective products

If you wish to return or exchange the item, please contact us immediately after receiving the item.

For defective products, please send us a photo via email or chat. After confirmation, we will promptly ship a replacement product.

Return/exchange deadline Please contact us within 8 days from the date of product arrival.
Return/exchange shipping and handling fees

The customer will be responsible for the shipping and handling charges incurred when returning or exchanging the item due to the customer's convenience.

If the item is defective, we will bear the cost.

In addition, if delivery is impossible due to the customer being absent for a long period of time and the storage period at the shipping company's office has passed, the customer will be responsible for the return shipping and associated handling charges.