Description based on Specified Commercial Transactions Law
| Vendor | Alpine Logic |
|---|---|
| Trade Name or Service Name | Alpine Logic |
| Representative | Gakuron Kawada |
| Address | 1-15, 7-chome, Higashi 11-jo Minami, Obihiro, Hokkaido 080-0811, Japan |
| Phone Number | 090 8903 4144 (Please note that we may be unable to answer the phone due to work commitments; for inquiries, please use our contact form or email.) |
| Email Address | info@alpinelogic.jp |
| Website URL | alpinelogic.jp |
| Sales Price | Please check each product page. |
| Quantity for Sale | Please check each product page. |
| Additional Charges | In addition to the product price, shipping costs and bank transfer fees may apply. |
| Payment Methods | Credit card, Shop Pay, Apple Pay, Google Pay, PayPal, Pay Later (Paidy), Bank transfer |
| About Pay Later (Paidy) | Please check the Paidy website for terms of use, payment methods, and fees. |
| Payment Due Date | For bank transfers, payment is due within 7 days after we send the confirmation email. |
| Payment for Pre-order Items | Payment is processed at the time the order is confirmed. |
| Delivery Time | Except for pre-order items and specific items requiring installation, orders will be shipped within 7 days of receipt. Please note that shipping may not be available for some items during long holidays. |
| Delivery Method | Courier service |
| Returns, Exchanges, and Defective Items |
If you wish to return or exchange an item, please contact us immediately upon receipt. For defective items, please send us photos via email or chat. Once verified, we will promptly ship a replacement or substitute item. |
| Return/Exchange Deadline | Please contact us within 8 days from the date of arrival. |
| Return/Exchange Shipping, Fees, and Damages |
For returns or exchanges due to customer convenience, the customer is responsible for actual shipping costs, administrative fees (5% of the total purchase amount including shipping), packaging damages (actual costs), and payment processing or bank transfer fees (actual costs). We will cover these costs for defective items. Additionally, if delivery is impossible due to the customer's prolonged absence and the storage period at the courier's branch has expired, the customer will be responsible for the actual shipping costs, administrative fees (5% of the total purchase amount including shipping), packaging damages (actual costs), and payment processing or bank transfer fees (actual costs). |